Terms & Conditions

Please read these conditions carefully before using the TrinTrade.com website. By using the TrinTrade.com website, you signify your agreement to be bound by these conditions.

1. Payment - Please note that you will receive e-mail confirmation of your order and payment as soon as you pass the checkout and payment has been confirmed.

2. Order Processing - We aim to process and ship most orders within 48 hours of receipt of payment.

By accessing the site, you agree to be bound by the terms and conditions below. If you do not wish to be bound by these terms and conditions, you may not access or use this site.

3. Privacy Policy - We respect your privacy and we are committed to protecting your privacy. When you purchase online, we will ask you some information such as name, phone number, postal address, e-mail address, so that we can process your order. We will not release your personal information to any third party unless you have authorized us to do so. All your private data are confidential and will be protected.

All content within this site is provided for general information only, and should not be treated as a substitute for professional advice. TrinTrade.com is not responsible or liable for any damages to a user based on use of the content of the this website. TrinTrade.com is not liable for the contents of any external internet sites listed, nor does it endorse any commercial product or service mentioned or advised on any of the sites.

4. Reviews, comments, communications and other content

Users of TrinTrade.com may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any content. TrinTrade.com reserves the right (but not the obligation) to remove or edit any content.

If you do post content or submit material, and unless we indicate otherwise, you grant TrinTrade.com and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant TrinTrade.com and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to TrinTrade.com, including the execution of deeds and documents, at the request of TrinTrade.com.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that, as at the date that the content or material is submitted to TrinTrade.com:
(i) the content and material is accurate;
(ii) use of the content and material you supply does not breach any applicable TrinTrade.com policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). You agree to indemnify TrinTrade.com and its affiliates for all claims brought by a third party against TrinTrade.com or its affiliates arising out of or in connection with a breach of any of these warranties.

6. How the Contract is formed between You and TrinTrade.com.
After placing an order at TrinTrade.com, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the Product has been despatched (the “Despatch Confirmation”). The contract between us (“Contract”) will only be formed when we send you the Despatch Confirmation. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

7. Pricing and availability
Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

8. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

9. Events beyond our resonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

10. Missed delivery and packages returned to us
(a) Resending parcel.
If your package is returned because of you have missed the delivery and excesses the holding period, but would like it reshipped, then you will be responsible for the shipping fees to resend the item to you.

(b) Refund after missed a delivery and parcel has returned to us.
If you would like to cancel the order then we will make a deduction of the delivery charge from any refund due. TrinTrade.com cannot accept any liability for cancelled orders resulting from an unsuccessful delivery attempt.